Jonathan spoke at Informa’s 2016 Online Retail Logistics Conference on What’s Next? How Google, Amazon and Uber Plan to Disrupt Online Retail Logistics. His talk was thought-provoking, full of interesting examples, and generated a high level of audience discussion and debate.
— Niamh Horan, Conference Manager - Maritime and Transport Division Lead, Informa

Jonathan has three keynote presentations which can also be delivered as part of a workshop to engage your team in collaborative and practical discussion on the disruption of retail and what to do.Jonathan has developed three keynote presentations.


Amazon is driving increased customer expectations of flexible fulfilment.  Same-day / next-day delivery, delivery time-slots, 3rd party collection points, lockers, ship-from-supplier and ship-from-store are just a few of the options they already expect. Meanwhile Amazon continues to push ahead, and is now investing heavily in supply chain automation.

Meanwhile, most retailers – whether omni-channel, pure-play or suppliers selling direct - face big operational and financial challenges to deliver their existing customer offers, before getting anywhere close to offering this level of fulfilment flexibility.

In this stimulating keynote, based on the themes of his book, Retail’s Last Mile, Jonathan Reeve explores the innovations and challenges to come and how best-practice retailers around the world are finding ways to profitably give customers the fulfilment options they want.


Disruption is a widely-used but often mis-understood term. Jonathan explains disruption and how it differs from other forms of innovation. He provides practical tools to help leaders from any sector take advantage of disruption opportunities.

This keynote is relevant to any sector, not only retail.


Retail is going through a period of disruptive change, and Amazon’s launch of physical retail operations in Australia is set to cause a further shift. How ready are you to respond to this new threat?

Jonathan's keynote highlights the big opportunities to get your business ready, with the tools and knowledge you need to understand these changes and develop a winning strategy to stay ahead of the game.

Jonathan’s keynote on Mastering Disruption really brought the subject to life.  His passion and insights engaged the audience from the moment he started and lifted people’s confidence in how to spot and tackle disruption. I really enjoyed his style and energy and the way he communicates his thought leadership around the topic of disruption.
— Renée Giarrusso, Communication and Leadership Expert, Speaker, Author and Trainer
Jonathan presented on Retail’s Last Mile at a Real-time Retail Innovation event we hosted for our clients. He engaged the audience with fascinating insights into the future trends transforming the retail industry. Jonathan’s stories and examples of last-mile innovations really challenged our thinking about how retail is evolving. I look forward to continuing to work with Jonathan in the future.
— Selim Ahmed, Managing Director, Bourne Digital